“Learn to ask of all actions, ‘Why are they doing that?’ Starting with your own.” – Marcus Aurelius, Meditations, Book 10.37
This is an important question.
Remember that you have no control over what someone else does to you. You only control your response.
Whether what happens to you is good or bad is your opinion.
If you ask why they did it, you may find that they are not so different from you.
It brings humanity to the stupid things that people do.
To ask that question, you need to find the space, the space from your shock, from your anger.
“Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.” – Viktor Frankl, A Man’s Search For Meaning
In that space, you can ask why and then make a thoughtful response.
That is the only way to make a bad situation better.
That is the growth and freedom Viktor Frankl is speaking of. Getting angry. Screaming and yelling that’s the easy way out.
Freedom comes from a thoughtful response. Understanding that the person that offended you is no different from you.
Educational Stoic 